- SumTotal (a Skillsoft company), Fredericton, N.B. Jul. 2018 – present
Premier Support
- Providing advanced technical support to designated premier customers
- Skillsoft, Fredericton, N.B. Dec. 2017 – Jul. 2018
Technical Support – Tier 2
- Responsible for handling escalated cases, including all manner of problem types
- Skillsoft, Fredericton, N.B. Jun. 2010 – Dec. 2017
Technical Support – Tier 1
- Problem solving of Java and HTML5 based online courses
- Mehras Co., Tehran, Iran Feb. 2004 – Jul. 2005
Technical Support
– Network: development, testing, administration, and maintenance, website design.
– Installing and configuring required hardware and software for all departments and performing the required maintenance.
- Private tutoring (physics, mathematics, computer science)
>> Extracurricular activities and Interests
