Work Experience

  • Skillsoft, Fredericton, N.B. (Remote Work)                                                        May 2021 – present
    Software Developer (DevOps)

    • Specialized in AWS and Infrastructure as Code, creation of new services, development and migration of existing infrastructure, support and on-going development of existing CI/CD infrastructure and pipelines, Scrum Master.

  • Skillsoft, Fredericton, N.B.                                                                                      Dec 2019 – May 2021
    Systems Engineering Analyst

    • Managing and planning the migration of hosted environments from private to public cloud (Amazon Web Services), Writing and maintaining IaC (Infrastructure as Code).

  • Skillsoft, Fredericton, N.B.                                                                                        Jul. 2019 – Dec.2019
    Cloud Application Specialist

    • Configuring, deploying, and administering customized eLearning solutions in a hosted environment.

  • SumTotal (a Skillsoft company), Fredericton, N.B.                                        Jul. 2018 – Jul. 2019
    Eng, Premier Tech Support

    • Designated agent for selected clients, specializing in Learning Management System and MS SQL. Resolved intricate issues related to product functionality, architecture, and defect correction.

  • Skillsoft, Fredericton, N.B.                                                                                  Dec. 2017 – Jul. 2018
    Senior Technical Support

    • Interim manager overseeing the technical support department, entrusted with the resolution of escalated issues spanning a diverse range of technical challenges.

  • Skillsoft, Fredericton, N.B.                                                                                  Jun. 2010 – Dec. 2017
    Technical Support – Tier 1

    • Problem solving of Java and HTML5 based online courses

  • Private tutoring (physics, mathematics, computer science)

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